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Pedersen was also impressed with how Dettori decreased the subsidy."Because of the downsizing of the population at Tiffany & Co., we have seen an effect on our dining sendees, causing a reduction in customer counts," Pedersen says. "ChronoSwiss Regulateur Moonphase CS-20 redesigning our menus, combo deals being offered, cross-training our team members and watching overall costs, John greatly helped in the reduction in subsidy."Serving satisfies: Dettori says customer service comes naturally to him because of his many jobs in the service industry. He looks at mentoring as just another way he can provide service to a different customer: his staff.

"I just show the less experienced staff proper cooking techniques such as proper knife skills," Dettori says. "It's nothing formal. I hire people that I know have ability and then I'll push them as far as I can. ChronoSwiss Regulateur Moonphase CS-22 here was trained before I got here, but I have taught chefs how to do some manager's skills as well, which is not always so easy with someone from the kitchen. I really enjoy that. I think these days people are afraid to ChronoSwiss Time Master CS-15 colleagues skills for fear of them taking their jobs. IfI teach my staff then they will have the knowledge and the capability to move up."

This love of mentoring plays into Dettori's management philosophy."My management philosophy is to let people do their jobs," Dettori says. '*I hire them to do a job and I let them do it. I can guide them and show them what I ChronoSwiss TimeMaster 24H CS-23 is most important, which is customer service and really good food, but if they're not on board with that, they aren't going to be as successful. I'm veiy fortunate that in all three locations I'm working with people who have been with the company for a long time; they have that Lackmann philosophy of outstanding customer service."